Customers have been interacting with businesses using their voice for decades. Why are voice calls still so difficult to manage and use? Thanks to MotionCX’s complete Omnichannel platform, your voice calls can now be handled using the same cutting-edge capabilities that power chatbots and automated workflows.
Using the latest cloud technologies like WebRTC and SIP, agents can take calls from their browser, mobile device, or traditional desk phones. Now agents have the freedom to work from anywhere!
Seamlessly interact with customers across today’s leading apps. Easily integrate new channels in the future.
Maximize productivity by enabling agents to engage in multiple interactions at once.
Implement the go-to channel for customers that has the highest satisfaction ratings.